Source: svetapple.sk Source: svetapple.sk Source: svetapple.sk Source: svetapple.sk Source: svetapple.sk Source: svetapple.sk Source: svetapple.sk Source: svetapple.sk

As you can see at the corners, the fade seems to be more prominent here probably caused by Apple’s improper treatment. The source also notes that their iPhone XR did not suffer from such an issue. Also that, the chemical reaction from Apple’s silicon case causes discoloration. Speaking of which, no fading occurred around the lightning connector, speakers, and microphone.

The report also mentions that several users have complained about the issue on the Apple discussion forum regarding the same problem including those using the iPhone SE (2020). On that note, we do have the same device in silver and already can see some minor blemishes even though it was in the case all time.

Also Read: Why Apple needs to discontinue the iPod touch, HomePod is no more

iPhone 11 users chime in…

Not only that, On MacRumors forums, a member that goes by the name tl01 posted images of her son’s iPhone 11 suffering discoloration. She notes that both of her sons have the same model both in a red hue. Yet, only one of them appears to have the problem.

tl01 on MacRumors Forums tl01 on MacRumors Forums tl01 on MacRumors Forums tl01 on MacRumors Forums

On the same thread, another member, The-Real-Deal82 responded to the images:

Coloured aluminium will fade unfortunately and as we know even with a red car, it starts changing colour the moment it is exposed to UV light. Red is perhaps the worst colour for pigment change in just about any format from printing ink to coloured dyes.

In regards to an iPhone the colours aren’t present due to anodising. Anodising is very restricted to silvers, golds and down to dark bronze. The colours Apple use are from chemical colouring which is a similar process but allows a much wider colour variation. The downside of this is that they are not quite a stable in terms of resisting the elements.

I would definitely get that phone swapped and not use a case with clear sides going forward. I am very surprised you are seeing this fading after such a short space of time too.

What do you all think of this serious issue affecting iPhones? We are expecting Apple to officially respond to this problem. We hope the company provides replacements to all affected customers.

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To complement this new hue, Apple has a MagSafe Leather case or Leather Sleeve in Deep Violet to help protect this new finish. Silicon cases are also available in Capri Blue, Amethyst, Cantaloupe, and Pistachio color options.

Source: Apple Source: Apple

To recap, the iPhone 12 and 12 mini come equipped with a 6.1″ and 5.4″ Super Retina XDR Ceramic Shield OLED display respectively. Performance is managed by the A14 chipset. A dual 12MP camera setup rests in the camera island at the back of the devices. 5G connectivity is on board making the iPhone 12 series future-proof.

Source: Apple

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List of Apple Starts Iphone 12 and Iphone 12 Pro Earpiece Repair Program to Fix

Background:

The elegant appearance, outstanding photography capabilities, and strong performance of the iPhone 12 and iPhone 12 Pro have been well appreciated since their introduction in October 2020. However, problems may arise with any technological product, and Apple is aware of the necessity of responding quickly to customer complaints.

iPhone 12 and iPhone 12 Pro customers have complained repeatedly about issues with the earpiece speaker, which is essential for high-quality phone calls and media playing. Problems include audible distortion and even total audio loss, leading Apple to recognize the issue and take corrective action.

The Earpiece Repair Program:

Apple has released the Earpiece Repair Program for iPhone 12 and iPhone 12 Pro owners to address the reported earpiece difficulties. If your earpiece speaker isn’t performing to your standards, this application can help you pinpoint the cause and implement a fix.

Apple will repair the earpiece speakers of iPhone 12 and iPhone 12 Pro for free as part of this initiative. Users having audio-related difficulties are invited to check their device’s eligibility and, if qualified, take advantage of the repair service.

Reasons Behind the Repair Program:

The decision to introduce the Earpiece Repair Program underscores Apple’s commitment to customer happiness and product quality. Despite the company’s best efforts, problems may surface after extensive use in real-world settings that weren’t discovered during testing.

While Apple has been transparent in addressing and fixing the issue, the corporation has not provided details on the technical causes of the earpiece issues.

Impact on Users:

Having a repair option for anyone with broken earpieces on their iPhone 12 or iPhone 12 Pro is great news. Eligible customers may now make use of Apple’s repair services without having to pay anything out of pocket to have a broken earpiece speaker fixed or replaced.

Apple’s dedication to its customers and the quality of its after-sales care is shown in this initiative. Apple’s Earpiece Repair Program is an example of the company’s proactive approach to ensuring customer happiness. Users like businesses that acknowledge and fix problems quickly.

How to Check Eligibility:

If you own an iPhone 12 or iPhone 12 Pro, Apple has made it easy to see if your earpiece is covered by the Earpiece Repair Program.

• Check out Apple’s official Earpiece Repair Program page for more information.
• The spot for the iPhone 12 or iPhone 12 Pro serial number is below.
• The system will next check if the item qualifies for the service.

For the free earpiece speaker repair, please note that only certain devices within a certain time range will be eligible. Users who want to take advantage of the program should check the compatibility of their gadget as soon as possible.

User Experiences and Feedback:

Users are posting their thoughts and experiences with the Earpiece Repair Program as word of the service spreads. Users are able to interact, share knowledge, and debate the repair program’s efficacy on various social networking sites, forums, and community conversations.

Some customers have been upset by earpiece problems, but others have praised Apple’s quick action in finding a solution. Users’ praise for the repair program typically relies on its perceived ease of use and the financial relief it provides those who may have had to pay for repairs themselves.

Apple’s Reputation and Consumer Trust:

In addition to fixing a specific problem, Apple’s establishment of the Earpiece Repair Program is a calculated effort. To protect the company’s standing as a leader in product quality and customer service. Apple’s reputation as a company that cares deeply about its customers and produces cutting-edge products has become steadily stronger over the years.

Apple has demonstrated its commitment to preserving the faith and devotion of its customer base.  By swiftly responding to and fixing the earphone issues with the iPhone 12 and iPhone 12 Pro. Users who have had positive interactions with Apple’s repair program may have a more favorable impression of the company and its products as a result.

Comparison with Previous Repair Programs:

Apple has previously instituted repair initiatives to address device-specific faults. So the Earpiece Repair Program for the iPhone 12 and iPhone 12 Pro is not the first of its kind.

The “iPhone 6s Program for Unexpected Shutdown Issues,” introduced in 2016, is a good illustration. Through this initiative, Apple provided free battery replacements to customers whose iPhone 6s had experienced the sudden shutdown issue.

When viewed side by side, these examples demonstrate Apple’s dedication to ensuring customer pleasure. The organization takes responsibility for problems and makes immediate fixes, proving its dedication to product quality and customer satisfaction.

Conclusion:

Apple’s initiative introduction and communication have been transparent and efficient, which contributes to the brand’s favorable impression.

Even the most well-tested gadgets have the potential to fail now and then due to the exponential growth of technology. Apple’s swift action in rectifying these issues not only helps the customers directly affected. But also bolsters the company’s standing as a provider of first-rate goods and services. I hope you like reading “Apple Starts Iphone 12 and Iphone 12 Pro Earpiece Repair Program to Fix.”

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To further emphasize the Ceramic Shield’s durability, Apple today released a video advertisement titled ‘iPhone 12 Fumble’ flaunting how mishap-friendly the glass on the iPhone 12 series actually is. The advertisement has the classical Indian music section synced with the stumble of the iPhone, which is quite hilarious. See for yourself!

The description of the video says:

iPhone 12 with Ceramic Shield. Tougher than any smartphone glass. Relax, it’s iPhone.

Related: iPhone 11 and iPhone 12 susceptible to discoloration, users complain

Also Read: How to know if an iPhone is new, replaced, or refurbished

Ad Apple Ceramic Shield iPhone Smartphones Previous ArticleiPhone charger catches fire, teenager suffers burns Next Article Boy orders iPhone, gets an iPhone-shaped table instead!

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