You also do have the option to mail in the device or make an appointment with Apple at their official retail store. Speaking of which, when it comes to customer experience and satisfaction, Apple is hands down the industry best. This is our opinion, your mileage may vary.

This iPhone has been one of Apple’s hottest sellers in the company’s history and building upon this success recipe, Apple outed the iPhone 12 and 12 Mini with major improvements in the right places. So, it is indeed a no-brainer that the trillion-dollar company take some extra steps to resolve key issues.

Apple iPhone 11 | Source: Apple

Remember

Always backup your device prior to sending it in for repair. You can perform one via iTunes on your PC or Mac. You also can back it up on iCloud too. Any iPhone other than the iPhone 11 is not included in this free repair program.

Important info

Apple explicitly states that an iPhone with damages such as a cracked screen or others for example will need to be sorted out before continuing the repair. Additional charges may be incurred on the same.

If you have repaired your eligible iPhone that was affected by the touch issue earlier, you can contact Apple for a refund. The repair program does not extend your standard Apple warranty period. Apple may restrict the repair to the original region of purchase. Affected iPhone 11 units are eligible under this program for 2 years since their initial retail sale.

All you have to do is click HERE and fill in your iPhone 11 serial number to check if your device is affected and eligible for the free repair program.

The post Apple now fixing iPhone 11 units plagued with touch problems appeared first on PhoneGlide.

However, before you get excited, there are a few conditions for a device to be eligible in the program to fix iPhone X touch issues.

On the same note, Apple also has an ongoing touch repair program for iPhone 11 and an earpiece repair program for iPhone 12 and 12 Pro units only.

Source: Apple

Is your iPhone X still eligible for the Display Replacement Program?

• Apple will examine your iPhone X before proceeding with the replacement program.
• The program covers iPhone X with a display that doesn’t respond partially or completely to any touch input.
• Users facing Ghost touch issues or the display reacting without the user touching it at all.
• The iPhone X display replacement program covers iPhone X units for 3 years since the first retail sale. Simply speaking, if you had bought a brand new iPhone X in December 2018 or later, your device is still eligible for a free display replacement.
• Make sure your device is damage-free. As in, check for a cracked screen or back glass panel. The free iPhone X display replacement will only continue after Apple resolves the issues and you may be charged for the fix.

Getting ready

If your iPhone X is still eligible for a free display replacement, take the chance and act right now.

The post Why you may still want to look into Apple’s free iPhone X Display Module Replacement Program appeared first on PhoneGlide.